Feedback & Complaints

NHS Friends and Family

Thinking about your GP practice overall, how was your experience of our service?

Can you tell us why you gave that response?

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Friends and Family feedback is captured through text messaging patients attending the practice and is anonymised, meaning we do not see which patient has left feedback. Please see latest feedback below:

November 2024

Very Good = 246

Good = 19

Poor = 1

Very Poor = 5

Neither Good nor Poor = 8

Don't Know = 2

October 2024

Very Good 202

Good 30

Poor 1

Very Poor 2

Neither Good nor Poor 8

Dont Know 1

September 2024

Very Good: 209

Good: 15

Neither Good Nor Poor: 4

Poor: 1

Very Poor: 3

Don't Know: 1

August 2024

Very Good 292

Good 29

Poor 2

Very Poor 3

Neither Good Nor Poor 7

Don't Know 0

July 2024

Very Good:265

Good: 26

Poor: 7

Very Poor: 4

Neither Good nor Poor: 6

Dont Know: 3

June 2024

Very Good: 235

Good: 22

Poor: 3

Very Poor 2

Neither Good Nor Poor: 0

Don't Know: 2

May 2024

Very Good 287

Good 29

Poor 2

Very Poor 3

Neither Good Nor Poor 4

Dont Know 0

April 2024

Very Good 247

Good 19

Neither Good Nor Poor 5

Poor 5

Very Poor 1

Don't Know 1

March 2024

Very Good: 164

Good: 21

Neither Good Nor Poor: 4

Poor: 1

Very Poor: 3

Dont Know: 0

February 2024

Very Good: 199

Good: 25

Neither Good Nor Poor: 9

Poor: 3

Very Poor: 5

Don't Know 1

January 2024

Very Good: 185

Good: 18

Neither Good Nor Poor: 7

Poor: 3

Very Poor: 4

Don't Know 0